We’ve compiled a list of common questions about Vantaca software. If you don’t find the answer you’re looking for, please contact us at (404) 907-2112, Option 1 or email firstname.lastname@example.org.
A: https://www.beaconmanagementservices.com is the URL. Click the login button in the upper right-hand corner of the Beacon Management homepage to set up or view your account.
If you don’t receive an email, you can log in directly at https://www.beaconmanagementservices.com and register for an account. You only need to register one time to have access to your account information. When you register to sign up for your account, you will be prompted to provide the following information:
- Email address
- Property address (Include the address in the HOA we manage if different than your home address)
- Phone number
- Association name
- Account number (not required to log in)
A: Yes. The (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted. Beacon does not have access to your banking or credit card information.
A: We want you to have all the information you need at your fingertips. In a few simple clicks, you will have access to real-time information regarding your account information, community documents, event calendar, work order system and much more.
A: It depends. If your association has a community website hosted by Athomenet or ComWeb, it will be retired on May 31, 2019. Athomenet announced it was shutting down all its sites at the end of 2019 or sooner. Beacon is moving to a digital service model, including all communications, billing, service and work order requests. Be sure and sign up for quick and easy access to your account information and community news.
- (Include the name of your association) c/o Union Bank P. 0. Box 531249 Atlanta, GA 30353-1249
- Please allow at least 7 business days for the check to be processed by Union Bank.
A: Yes. Beacon Management will continue to use Union Bank as its lockbox service. If you are currently using Union Bank to make payments via e-check or credit card payments, we highly recommend you convert to the payment options through your Vantaca portal for faster and accurate application of your payments, and lower credit card processing fees. Payments made through the Vantaca portal will be applied to your ledger at the time of the transaction.
at https://www.beaconmanagementservices.com by clicking on the Login link in the upper right hand corner of the website. Click Submit a Request from the left menu and select “General Question” from the dropdown. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts.