Customer Reviews: The Real Deal

Reviews matter. When a customer takes the time to voice their opinions, we like to share them.   These are actual customer comments expressed to Beacon Management Services employees in the past month about the quality of service they provided:

Kim, thank you! You are so helpful and responsive!!!

Shawntell, thank you!  You have been so helpful and so quick to respond. Absolute pleasure! 

Haya, thank you for all your help with the Annual Meeting last night. We appreciate how calm and professional you addressed these homeowners.  We also appreciate you inviting the Roofer in to speak to us.  I think I speak for the Board when I say, we are happy you have been assigned to our Community.

Thank you so much for representing the Association this morning, along with Chris, at the sale of this unit. Especially in light of the weather conditions.  We really appreciate you taking this matter over for us.  On behalf of the whole Board, thank you so much!

Chelle went beyond their call of duty in assisting me in a most timely manner (even on Holiday week), which allowed me to get my approval this week.  So many times, we get caught up in our own agenda, that we fail to say THANK YOU.

I appreciate the help with the exclusion for my building, and the tree was cut down a few weeks ago. You are doing a great job!!!!!

Nikki and ZeeAnn have made the whole move a pleasure. The staff here is incredible. From the Front Desk to your office. I just wanted you to know they have made this a better move than I anticipated.

Kristina handles herself in a professional manner never losing her cool. Property management is a stressful job. I truly believe she is an asset to the owners and the community.

I just wanted to tell you how wonderful Kevin has been to work with. He has been able to answer every question on this project. We look forward to getting it wrapped up!

Your customer service staff are doing you proud!   Shawntell and Doug have both been above-par for any company’s CS department and way above par with regard to the management business!

For more testimonials and information about how Beacon Management can help you, please call (404) 907-2112 or visit

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